Yesterday I spent some time to clean out my email list.
About 20% of my subscribers were orphaned. They were in the list but not subscribed to get any emails.
A good chunk were from Repeat Customer Insights. They logged into the app from their Shopify store but didn't start an account (an abandoned cart).
Others were subscribed at one point in the past and unsubscribed but for some reason their subscriber record still showed them as active but not in any lists (e.g. receiving no emails).
Cleaning up my lists got rid of those. It saved me money and lowered my data risk (a bigger cost than most people think).
This sort of regular maintenance work is needed with any automation. Even at a small scale.
Sometimes you can let maintenance sit for awhile. This cleanup sat for about six months. If you wait too long to do maintenance though, you might find the automation gets away from you and you'll spend much more time in the long-run.
Scheduling this maintenance for slow periods is best. Right now is a good time to get any of your deferred maintenance done before the busy season starts up.
Update your theme.
Upgrade your apps.
Remove dead code.
Etc...
Eric Davis
Learn what your customers are actually doing instead of just guessing
One of the best ways to build a sustainable business starts by getting your customers to come back. Mastering that simple process can be difficult, but builds a lifelong business.
Repeat Customer Insights can help you understand your customer's behavior. With its collection of behavior reports, you can see what they're actually doing instead of guessing and having your efforts fall flat.