January has come and gone.
It's usually a throw-away month for many Shopify stores.
- Customers are tired from the winter sale season.
- Store owners are burned out.
- Staff is tired.
February though...
February is the month when projects start picking up.
Everyone's rested and recovered enough to start planning the big changes for the year.
Personally, I like to take January to take care of any non-urgent deferred maintenance. This year with Repeat Customer Insights that meant some Shopify and code upgrades. That way come February, I'm all ready to move onto new work.
Eric Davis
Retain the best customers and leave the worst for your competitors to steal
If you're having problems with customers not coming back or defecting to competitors, Repeat Customer Insights might help uncover why that's happening.
Using its analyses you can figure out how to better target the good customers and let the bad ones go elsewhere.