How to convert more one-time Shopify customers into repeat customers

A Repeat Customer Insights customer emailed me a great question that every shop should think about:

What do you see is the best way to increase the first repeat purchase rate?

The first repeat purchase rate is the most critical because what happens there determines if a customer will only be a one-time customer or turn into a repeat customer.

There's a lot of things you can do depending on what you already have in place.

The most impactful ones are:

You can find out your store's repeat purchase rate along with other purchasing metrics by installing Repeat Customer Insights.

Eric Davis

Check how your holiday customers performed

Check how holiday customers performed in prior years with Repeat Customer Insights Cohort Report.

Learn more

Topics: Repeat customers New customer welcome campaign Win back campaign

Would you like a daily tip about Shopify?

Each tip includes a way to improve your store: customer analysis, analytics, customer acquisition, CRO... plus plenty of puns and amazing alliterations.