How to convert more one-time Shopify customers into repeat customers

A Repeat Customer Insights customer emailed me a great question that every shop should think about:

What do you see is the best way to increase the first repeat purchase rate?

The first repeat purchase rate is the most critical because what happens there determines if a customer will only be a one-time customer or turn into a repeat customer.

There's a lot of things you can do depending on what you already have in place.

The most impactful ones are:

You can find out your store's repeat purchase rate along with other purchasing metrics by installing Repeat Customer Insights.

Eric Davis

When are your customers defecting?

Are your customers defecting? Use Repeat Customer Insights to find out where in their lifecycle you're losing them.

Learn more

Topics: Repeat customers New customer welcome campaign Win back campaign

Would you like a daily tip about Shopify?

Each tip includes a way to improve your store: customer analysis, analytics, customer acquisition, CRO... plus plenty of puns and amazing alliterations.