Start improving your repeat customer loyalty asap

If you want to have more repeat customers in 2023, now is the time to work on them. The sooner the better.

Repeat customers don't just happen. They're a result of the actions and systems you setup before they even show up to your store.

Improving one part now might help some customers you already have but the real impact might not show up for months later as new customers get in.

It's like that apple tree saying. The best time to have planted an apple tree was 20 years ago. The second best time is right now.

Figure out where the problem areas are now so you can start fixing them. Use the advice you get from Repeat Customer Insights, your advisors, and directly from customers.

Waiting will only delay your results even longer and with the ordering timelines I've seen, that could hurt 2023. Especially if consumer sentiment says low.

Eric Davis

Segment your customers automatically with RFM

Segmenting your customers has always been touted as a powerful marketing tool but many stores avoid it because it can be time-consuming.
Repeat Customer Insights will automatically segment your entire customer base for you based on the valuable data Shopify has already collected for you. Ranging from 5 to 30 to over 125+ different segments using RFM and other models, you can pick how much power you want to harness.

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Topics: Customer loyalty