Starting in November I had to lower my own advertising budgets because there was a high demand which was driving prices up.
I ended up dropping my own advertising to 1/8th of the prior levels.
But now that the holiday season is winding down I'll be starting to increase it again.
You should treat your own advertising budget the same.
- Decrease it when you see campaigns aren't turning a profit.
- Increase it while they are making a profit.
Don't just set our budget to a fixed amount and hope that it does okay. Actively manage it to ensure you're profitable.
Understanding your customer's behavior, especially with their first order, is important to determine if your advertising is profitable.
In an ideal case you're making back your advertising spend right away on the first order.
Using Repeat Customer Insights it's a simple process to get a detailed look at your customer behavior.
You can also export your best customers to a file that you can import into Facebook as a custom audience to get even better new customers.
Eric Davis
Get a complete view of your customer behavior
The cohort analysis in Repeat Customer Insights will automatically build cohorts for all of your customers. It has the ability to go back through your entire store history so you can get a complete view of your customer behavior.