When you're trying to reward your most loyal customers, it's common to give a discount to free product.
There are non-financial rewards you can give too:
- early access to new products
- free guides, manuals, or other educational products
- invitations to events (physical or virtual)
- creating case studies or interviews of customers
- priority customer service
All of these won't apply to every type of store but at least one should work in your store.
If you'd like to have your customers analyzed and segmented to explore specific advice on how to build their loyalty, Repeat Customer Insights can do all of that for you.
Eric Davis
Refine your automated marketing campaigns with better timing
When building any automated marketing campaign that sends messages over time, you need to know how long the campaign should be and how long to delay the messages. The Customer Purchase Latency metrics calculated by Repeat Customer Insights can help you figure out that timing.