When you're trying to reward your most loyal customers, it's common to give a discount to free product.
There are non-financial rewards you can give too:
- early access to new products
- free guides, manuals, or other educational products
- invitations to events (physical or virtual)
- creating case studies or interviews of customers
- priority customer service
All of these won't apply to every type of store but at least one should work in your store.
If you'd like to have your customers analyzed and segmented to explore specific advice on how to build their loyalty, Repeat Customer Insights can do all of that for you.
Eric Davis
Measure your customer loyalty
Measure the different levels of customer loyalty with Repeat Customer Insights. It uses various models to segment and grade your customers based on their behavior.