I'm happy to be able to release the latest feature for Repeat Customer Insights: Cohort Insights With Cohort Insights, your cohort data is automatically analyzed and compared against 17 different checks to evaluate how each and every cohort performs. This means you'll be able to see drops in performance automatically...
It's that time of the year to start getting the garden ready. A big part is figuring out when its safe to plant outside in spring. If it's too cold, the plants will weaken or die. Wait to long and they miss out on early growth. Many companies have created...
An easy way to find your best sales channels in Shopify is to compare their performance against your average performance. It sounds simple but Shopify's reports don't go into much detail. You can compare sales, net sales, and the like but none of the averaging metrics. It doesn't even show...
Leap years are rare enough that you can consider them an every four year occurrence (at least until 2100). That makes them a good candidate for a "once every four year" promotion. If you can't get one ready for this year, try to take notes on what others are sending...
Sometimes you just don't have the time or energy to build a marketing campaign. For those times, you'll want to have a break-glass campaign prepared. A break-glass campaign is a type of marketing campaign that you can run almost anytime. It's created when you have time and then saved for...
If your customer just ordered from you, it's probably not a good time to ask them to order again. Yet this happens more often than stores care to admit. Earlier this month I ordered some ginger plants from a store (based on an email reminder from them). Then not even...
Think back to the first purchase you made for one of your hobbies. Often you weren't quite into the hobby yet but felt like that purchase would be useful. Fast-forward to the present and there's a good chance you've made more purchases to support your hobby. Likely, many purchases. That...
As part of my work on improving the advice inside Repeat Customer Insights I did an audit of what checks the app performed. These are things like checking the current Average Order Value against your historic performance or that the Repeat Purchase Rate is higher than the industry average. While...
Recently I've been thinking about changing how I use some specific tools in my development. Which tools don't matter for this tip. What does matter is they are ones I've used daily for 8 or 9 years now. In that time the tools and technology around them have advanced significantly....
Later this month I'll be going through the garden and seeing which plants survived the winter so far. I need to do this because my plan of what's outside doesn't match up with the reality. Some plants that should have lived through the cold have died. This is also a...
Each tip includes a way to improve your store: customer analysis, analytics, customer acquisition, CRO... plus plenty of puns and amazing alliterations.