With January closed out, it's time to look back and see how customers acquired during the holidays have been behaving.
Have they reordered yet?
Are they opening and clicking links in email?
Basically, have they converted into a regular customer yet or are they still just a one-off holiday buyer?
Repeat Customer Insights has a Cohort report that can help detect this for you. If last November and December cohorts are showing weaker purchases since then, that's a clear sign they are dominated by one-off holiday buyers.
(The report can also pick up holiday-only buyers who I've written about previously. Those people who buy every year but only during that time)
If those holiday cohorts are converting, congrats that's a sign that your new customer welcome campaign is working.
Segment your customers to find the diamonds in the rough
Not all customers are equal but it is difficult to dig through all of your data to find the best customers.
Repeat Customer Insights will automatically analyze your Shopify customers to find the best ones. With over 150 segments applied automatically, it gives your store the analytics power of the big stores but without requiring a data scientist on staff.