Seth wrote recently about sharpening digital tools.
The rest of us, on the other hand, regularly use digital tools we don’t understand, don’t maintain and haven’t optimized.
Sometimes, our lack of care in the choice and use of tools only wastes our time. Often, it actually degrades the quality of what we’re seeking to create.
This gets even more important when one looks at how fast Shopify is changing. What was state-of-the-art three years ago, became normal two years ago, then showing it's age last year, and now isn't supported.
While you should absolutely try to reuse any content or creatives you have (with a refresh), the tooling you use to deliver that content might need to be renewed or updated.
Eric Davis
Analyze your customer's behaviors before they defect
Your customers aren't yours forever. Some might have defected today, never to be seen again.
You need to analyze your customer behavior so you can reach them before they defect.