Traffic is the refined sugar metric

When it comes to ecommerce metrics, traffic is like the refined sugar.

You can focus on getting a lot of it, but your health will suffer in the long-term.

I've seen solo operations struggle to keep the lights on while getting a million visits per year. While others barely get 20k and are overwhelmed with orders.

Finding ways to maximize your other business metrics with the least amount of traffic is ideal. This means strong purchasing conversion rates, high customer retention rates, and the ability to create demand in-house through your own marketing activities.

The difference between traffic and refined sugar is that we don't need any sugar but we'll always need some traffic. Just make sure you're making the best use of it and don't binge on traffic only.

Eric Davis

Segment your customers automatically with RFM

Segmenting your customers has always been touted as a powerful marketing tool but many stores avoid it because it can be time-consuming.
Repeat Customer Insights will automatically segment your entire customer base for you based on the valuable data Shopify has already collected for you. Ranging from 5 to 30 to over 125+ different segments using RFM and other models, you can pick how much power you want to harness.

Learn more

Topics: Traffic Metrics

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