Use tracking codes to keep your marketing clear

Whenever you start marketing to customer segments you should use different UTM or other tracking codes to be able to track each campaign separately.

Some systems like Repeat Customer Insights can work out their purchases without a tracking code but many systems cannot and could attribute those sales as new customer sales. Especially if it's been awhile since they've visited your store or have switched devices (i.e. cookies can get lost or expire).

Adding a UTM code is easy and is used automatically by Google Analytics to give proper attribution to your segmenting campaign. Other analytics systems might use other codes but I've seen quite a few support Google's UTM anyways.

Eric Davis

Retain the best customers and leave the worst for your competitors to steal

If you're having problems with customers not coming back or defecting to competitors, Repeat Customer Insights might help uncover why that's happening.
Using its analyses you can figure out how to better target the good customers and let the bad ones go elsewhere.

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Topics: Attribution Metrics