Do your customers really want discounts on large orders, upsells, or a loyalty points system?
Or are those things you want?
The reason customers might be ignoring things are because they don't want them and just ignore them.
Be prepared to cut anything that doesn't work.
Eric Davis
Analyze your customer's behaviors before they defect
Your customers aren't yours forever. Some might have defected today, never to be seen again.
You need to analyze your customer behavior so you can reach them before they defect.