Do your customers really want discounts on large orders, upsells, or a loyalty points system?
Or are those things you want?
The reason customers might be ignoring things are because they don't want them and just ignore them.
Be prepared to cut anything that doesn't work.
Eric Davis
Market to your customer's timing
Figure out how long customers wait in-between purchases and you have a key component for your marketing timing. This is the basis of the Average Latency metric and Order Sequence Report in Repeat Customer Insights.