With Black Friday here it's time to put your plan into action.
Follow your checklists.
Start your campaigns.
Do everything you can to have a calm day.
You know your customers are going to act crazy with all the pent-up energy from the year.
I hope the day is just right for you. Not too slow, not too busy.
Just right.
Eric Davis
Measure your customer loyalty
Measure the different levels of customer loyalty with Repeat Customer Insights. It uses various models to segment and grade your customers based on their behavior.