With Black Friday here it's time to put your plan into action.
Follow your checklists.
Start your campaigns.
Do everything you can to have a calm day.
You know your customers are going to act crazy with all the pent-up energy from the year.
I hope the day is just right for you. Not too slow, not too busy.
Just right.
Eric Davis
Retain the best customers and leave the worst for your competitors to steal
If you're having problems with customers not coming back or defecting to competitors, Repeat Customer Insights might help uncover why that's happening.
Using its analyses you can figure out how to better target the good customers and let the bad ones go elsewhere.