Insights added for Returning Customer Rate

This week I've released an update to Repeat Customer Insights so your Returning Customer Rate is now automatically compared and benchmarked.

When the app detects a low or lower than usual Returning Customer Rate, it'll flag that metric in the Store Analysis. I'll be adding specific advice for low Returning Customer Rates in the future but you can use much of the advice for the Repeat Purchase Rate (they have similar root causes).

If you want to have your metrics analyzed and compared automatically, Repeat Customer Insights now has over 60 of these checks across over a dozen different metrics.

Eric Davis

See how the month a customer orders will change their behavior

Repeat Customer Insights will automatically group your customers into cohorts based on when they first purchased. This will let you see how the date customers bought would impact their behavior.

Learn more

Topics: Returning customer rate Repeat customer insights

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