Cyber Monday. The day when ecommerce is supposed to shine.
Make sure to avoid treating your customers like robots today.
As tempting as AI and automatic chatbots sound, customers can tell when they are just a transaction to you and are quick to return the treatment.
Each customer is a person and you have the opportunity to delight them today. That could lead to better buying behavior for you in the future.
You can start measuring how customers behave with Repeat Customer Insights. It'll automatically import your Shopify data and run a number of analyses to highlight different customer behavior.
Directive: Treat customers with respect, not as a transaction.
Eric Davis
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Big sales numbers look great in November and December but they can hide your true performance. Get the facts on how your winter holidays stack up with Repeat Customer Insights.