Cyber Monday. The day when ecommerce is supposed to shine.
Make sure to avoid treating your customers like robots today.
As tempting as AI and automatic chatbots sound, customers can tell when they are just a transaction to you and are quick to return the treatment.
Each customer is a person and you have the opportunity to delight them today. That could lead to better buying behavior for you in the future.
You can start measuring how customers behave with Repeat Customer Insights. It'll automatically import your Shopify data and run a number of analyses to highlight different customer behavior.
Directive: Treat customers with respect, not as a transaction.
Eric Davis
Did last year's holiday customers come back?
Find out if last year's holiday customers stuck around with Repeat Customer Insights Cohort Report.