Today's tiny tip is a short one: today won't make or break your holiday season.
Even if everything goes wrong (or right), you still have plenty of time to change the outcome of the year.
Do your best and help your team to do their best, but try to take today as it comes. Good or bad.
There's always tomorrow.
Directive: Black Friday performance doesn't make or break your season.
Eric Davis
Analyze your customer's behaviors before they defect
Your customers aren't yours forever. Some might have defected today, never to be seen again.
You need to analyze your customer behavior so you can reach them before they defect.