Today's tiny tip is a short one: today won't make or break your holiday season.
Even if everything goes wrong (or right), you still have plenty of time to change the outcome of the year.
Do your best and help your team to do their best, but try to take today as it comes. Good or bad.
There's always tomorrow.
Directive: Black Friday performance doesn't make or break your season.
Eric Davis
Retain the best customers and leave the worst for your competitors to steal
If you're having problems with customers not coming back or defecting to competitors, Repeat Customer Insights might help uncover why that's happening.
Using its analyses you can figure out how to better target the good customers and let the bad ones go elsewhere.