Customer

A customer is a person or organization that has purchased from your store.

It is important to separate them from people who have not purchased yet. While you might treat them the same, they are merely prospective customers and cannot be measured as customers yet.

The vast majority of ecommerce customers are one-time customers who have only one order, while the rest are returning customers or repeat customers.

Eric Davis

Refine your automated marketing campaigns with better timing

When building any automated marketing campaign that sends messages over time, you need to know how long the campaign should be and how long to delay the messages. The Customer Purchase Latency metrics calculated by Repeat Customer Insights can help you figure out that timing.

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Topics: Glossary One time customer

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