Customer

A customer is a person or organization that has purchased from your store.

It is important to separate them from people who have not purchased yet. While you might treat them the same, they are merely prospective customers and cannot be measured as customers yet.

The vast majority of ecommerce customers are one-time customers who have only one order, while the rest are returning customers or repeat customers.

Eric Davis

Measure which customers you're retaining and which you're losing

In order to keep your best customers, you need visibility into what's going on with them. Repeat Customer Insights will help you track down where you're losing customers and how to better target new ones.

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Topics: Glossary One time customer