Today marks Thanksgiving in the US.
If you celebrate it, happy Thanksgiving to you.
If you don't, happy Thursday-before-Black-Friday.
Official holiday or not, today's a good day to be thankful for who you have in your life and how you can help them. That includes family, friends, employees, and customers.
From me to you, thank you for being a subscriber of Repeat Customer Insights, my email newsletter, or reader of my articles. I sincerely appreciate your attention and interest.
Today's also the day to get well rested for the upcoming season.
Eric Davis
Retain the best customers and leave the worst for your competitors to steal
If you're having problems with customers not coming back or defecting to competitors, Repeat Customer Insights might help uncover why that's happening.
Using its analyses you can figure out how to better target the good customers and let the bad ones go elsewhere.