Today marks Thanksgiving in the US.
If you celebrate it, happy Thanksgiving to you.
If you don't, happy Thursday-before-Black-Friday.
Official holiday or not, today's a good day to be thankful for who you have in your life and how you can help them. That includes family, friends, employees, and customers.
From me to you, thank you for being a subscriber of Repeat Customer Insights, my email newsletter, or reader of my articles. I sincerely appreciate your attention and interest.
Today's also the day to get well rested for the upcoming season.
Eric Davis
Analyze your customer's behaviors before they defect
Your customers aren't yours forever. Some might have defected today, never to be seen again.
You need to analyze your customer behavior so you can reach them before they defect.